Magic World Sharm - Club by Jaz

I had a great stay overall, with many positives and just one disappointing experience at the end. First, the hotel exceeded my expectations in terms of appearance—it actually looks even better than the pictures on booking sites. At check-in, the receptionist was very accommodating, providing the room I requested and even allowing early check-in, which started my stay off perfectly. The room was spacious, newly renovated, comfortable, and clean, with excellent housekeeping service from Fathy. All the staff offered great customer service, especially in the main restaurant and the snack bar. The beach, while rocky, is easily accessible with a short walk, and sea shoes make it safe for kids to swim. The coral reef is one of the best in Sharm el-Sheikh, especially on calm days without wind. The variety of food was good, though it did become a bit repetitive. The kids' club staff were wonderful with the children, and the animation team was fantastic, creating a lively and enjoyable atmosphere. Unfortunately, my experience was slightly spoiled after check-out. About an hour After leaving my room and I had already checked out at the reception and was ready to exit with my car, a security guard at the main gate asked me to wait while they checked the room. I found this unprofessional and honestly disrespectful—I mean, what did they expect to find? Did they think I’d try to take the TV or pillows? I’ve never encountered this in any other hotel, even within JAZ hotels. While I truly enjoyed my stay, this ending left me feeling disappointed and upset, which was a shame after such a lovely experience.

The hotel is completely renovated and the room is nice and clean. The food in the hotel is very good and could be better. The water games are new and suitable for children. The only thing that I do not like is the design of the outdoor pools and the few green spaces and the large number of rooms and buildings in the middle of the resort.

The staff were excellent. Super polite and very helpful. The tennis coach was amazing. I feel the hotel should make more use of their tennis facilities. A little repair work also needed and the courts would be great. The cleanliness of this hotel was 5*.

I had the best vacation ever, and cannot wait to come back ! A massive thanks to the staff who is AMAZING, and a special one to the main restaurant staff and Mr Hamada ! The hotel itself, absolutely gorgeous with its beautiful gardens The service ! Wow wow wow, if I was the hotel manager, I would make sure to keep these super people ! They really make a huge difference. Room was clean, nice and comfy (the housekeeping did an amazing job throughout my stay) Space is huge and beautifully organized with 3 pools and a massive beach Biggest gym I have seen in a hotel Buffet is delicious and offer a lot of variety Yoga class on the beach at sunset with Veronika

The overall property was very good…really enjoyed the entertainment, and how the entertainment staff got involved. Also liked the pool facilities and beach coral reef and archery The staff overall were very friendly, and we loved the cleaning crew who did our rooms